How can we help?
Answers for school owners, staff and parents using Scoolin.
For schools
Getting started
Is Scoolin free?
Yes, for schools with up to 100 students. Above that it’s ₹5 a student each month, and ₹3 for each student above 500. See pricing.
How do I sign up?
Request an invite with your email. We send a code, then ask a few things about your school: where it is, how many students, and the web address you want.
What is my school’s web address?
You pick it when you sign up, like yourschool.scoolin.com. It’s free. You can connect your own domain after setup.
Can you show us Scoolin first?
Yes. Book a free demo: a 30-minute video call where we show it with classes and fee heads like yours.
Moving your data in
Can we move from Excel or our old software?
Yes. Fill the Excel template Scoolin makes for your school and bring in up to 5,000 students at once. It reads classes like “VI-B”, and the whole import can be undone.
Does moving our data in cost extra?
No. It’s part of every plan, and we can sit with you on a call for the first import.
Staff and access
How do I add teachers and office staff?
Add them to your staff list and pick their role. Anyone who needs to sign in gets an invite by email.
Can every teacher see everything?
No. Each person sees only their part: a teacher sees their classes, and you decide who sees fees.
A staff member left. What do I do?
Switch off their login, and it stops working straight away. Their record and past work stay.
Billing
How do we pay?
Every month, or once a year for 30% less. You pay for the students on your rolls.
What counts as a student?
Each student on your rolls this session. Teachers, staff and parents don’t add to the price.
What happens when we cross 100 students?
Nothing stops working. You move to the school plan and pay for every student.
How do I cancel?
The school owner can cancel at any time. See the refund policy for what happens to money already paid.
For parents and staff
Logging in
How do I log in?
Open your school’s Scoolin address and enter your email. We send a 6-digit code or a sign-in link. You can also use a password, a passkey or Google.
I didn’t get the code.
Check the email address and your spam folder, then wait for the timer and send it again.
It says my email isn’t on Scoolin.
Your school adds you. Ask your school office to invite the email you use, or to check it.
I forgot my password.
Use Forgot password on the login page. We send a code to your email and you set a new one.
Can parents log in?
Not yet. Parent logins and a parent app are coming. Today parents get fee reminders and gate alerts by email.
Fees, marks and attendance
A fee or receipt looks wrong.
The school sets every fee and receipt. Take the receipt to the school office and they can check it.
My child’s marks or attendance look wrong.
Ask your child’s class teacher. They can check it, and every change to a mark is kept.
Phones and language
Does it work on a phone?
Yes. Scoolin works in any phone’s browser, so there is nothing to install.
Is Scoolin in Hindi?
Not yet. Scoolin is in English today.
Your data
Who can see my child’s details?
Only the school staff who need them. We never sell data or show ads. See the privacy policy.
How do I get my data deleted?
Ask your school office first: the school owns its records and can delete them in Scoolin.
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Didn’t find your answer?Write to us and we’ll reply on WhatsApp or email. Parents: your school office can help with fees, marks and logins.
Contact us